PRIVACY AND COOKIE POLICY
This Privacy Policy defines the terms of processing of personal data collected or processed, coming from the users of Skicrown.eu mobile application and/or from websites, digital events, stores, events or other products and services, all of which form part of the Skicrown.eu application (hereinafter the ‘Application’). This Policy also determines how users’ personal data is used, shared and protected, what choices are available to users with respect to their personal data and how to contact the Data Controller.
DATA CONTROLLER
The data controller and data processor of your personal data is SPORT CROWN PSA with the registered office in Kraków, at ul. Cechowa 63, 30-614 Kraków, Poland, entered in the National Court Register with the KRS reference number 0000980538, NIP tax identification no. 6793243047. The relevant entity is herein referred to as ‘Skicrown.eu’, ‘our’, ‘we’ or ‘us’.
In the event of any doubt regarding this Privacy and Cookie Policy please contact the Data Controller at: contact@skicrown.eu
PERSONAL DATA
You will be asked to provide certain personal data due to the delivery of products or services ordered, e.g. when you make purchases, contact our Customer Support, request correspondence, create an account, participate in our events or competitions or use our Application. Additionally, when you order certain in-store services, you may be required to log in and provide certain data in order to enable the proper provision of services that are later linked to your account, such as clothing size, fit, or preferences.
Such personal data may include:
Additional personal data will be collected to enable us to provide additional functions in the Application. For instance, you will be asked to share the location data of your phone in order to determine your location on the map or record your skiing route, and your contacts to enable interaction with friends, and social media account credentials to enable social media posting from our Application. Such personal data may include:
When you interact with our Application, some data is automatically downloaded from your device or web browser. For more information about these practices, please see the Cookies and Pixel Tags section of this Privacy Policy below. Such personal data may include:
CHILDREN
We comply with local regulations and children below the minimum age required by the law applicable in their country of residence are not allowed to register in our Application. Children need parental approval in order to participate in services provided and events related to the Application.
TOOLS USED TO MANAGE PERSONAL DATA COLLECTED BY US
When the Application is used, we transfer information or obtain your approval relating to certain practices, such as the approval to use your location or send Push notifications. We may obtain such approvals through our Application or by relying on standard approvals available in your devices.
In many cases, the web browser or application in your mobile device provide additional tools which enable you to control the downloading or sharing of individual categories of personal data. For instance, the mobile device or web browser may provide tools enabling you to manage the use of cookies or location sharing. We recommend reviewing and using the tools available in your device.
FOR WHAT PURPOSES AND HOW DO WE USE YOUR PERSONAL DATA?
Your personal data is used for:
Ensuring the proper operation of the functionalities of the Application and Services as required by you
When you use the Application, we use your necessary personal data to provide the products and services required by you. For instance, when you make a purchase from an online store or in the Application or take part in an event or promotion, we process your contact details to contact you about the purchase, event or promotion. If you contact our Customer Support, we process your data concerning a delivery, payment or product purchased to help you solve the request made.
If you use our Application to track your physical activity or physical characteristics, we will collect and store such personal data to provide it to you on the Platform. Your physical activity data may include such information entered by you or collected by your device during an activity, such as location and/or movement data. We may use this activity data to make further calculations about your activity, such as downhill skiing time or run length, in order to provide data calculated as above as part of the functionalities provided to you by the Application.
In many cases, specific functions of the Application may be available only when you have provided additional data or given additional approvals to a specific use of certain data. For instance, in order to share content in social media, it may be necessary to provide account credentials to log in to a social media platform.
Sending information about products, services, events and for other promotional purposes
Subject to your approval, we will send you marketing information about our products, services, events and/or other promotions which may be of interest to you. You can opt out of receiving such marketing information at any time.
Personalisation
We may process information provided by you and/or obtained in relation with our other products or services, such as the way you use the Application, your visits to our web pages, or your participation in events, promotions or competitions organised by us, in order to personalise our communications about products and services which may be of interest to you. For this purpose, we may combine information provided by you with information created about your online activity, including as part of our internal insights and analysis.
Direct marketing
For our existing customers (e.g. those who placed an order), we may use the contact details provided by you to send marketing correspondence about our similar products or services, provided that it is permitted by locally applicable laws (and you did not opt out). In other cases, we will ask for your permission to send marketing information.
Conducting our operations, provision and improvement of our products and services and maintenance works
We use the personal data and information provided to us for conducting our business operations. For instance, when you make a purchase, we will process the data collected on this occasion to satisfy our accounting and audit obligations and other internal purposes. We may use personal data and information about how you use our products and services to improve their quality and enhance the troubleshooting of technical and service problems, and to administer our Platform.
Protection of our or others’ rights, property and safety
We may also use personal data about how you use our Application to prevent, detect or investigate any fraud, abuse, illegal use or breach of the Terms and Conditions of Use, and to implement any court orders, comply with any request of the national authorities or ensure compliance with the law.
General research and development
We use data about how you use our Application and services to better understand customer behaviour or preferences. For instance, we may use information about how visitors to www.skicrown.eu search for and find products to better understand the best way to arrange and present the in-store product offering.
Other purposes
We may also use your personal data in other ways, which will be always appropriately notified at the time of collection and, where necessary, your approval will be requested.
Legal basis
Your personal data will be processed on various legal bases, depending on the way you use our Application.
SHARING of Your Personal Data
Our Sharing
We will share your personal data with:
We may also transfer personal data we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganisation, spin-off, dissolution or liquidation).
PROTECTION and MANAGEMENT of Your Personal Data
Encryption and Security
We use a variety of technical and organisational security measures, including encryption and authentication tools, to ensure the safety of your personal data.
International Transfers of Your Personal Data
The personal data we collect or process in the context of the Application will be stored in Poland and in other EU countries, as well as in the UK and Switzerland. Some of the data recipients with whom we share your personal data may be located in countries other than the country in which your personal data was originally collected. If the laws in those countries do not provide the same level of data protection compared to the country in which you initially provided your data, we will ensure protection of that personal data as described in this Privacy Policy and in the applicable law.
Retention of Your Personal Data
Your personal data will be retained for as long as is necessary to carry out the purposes set out in this Privacy Policy (unless a longer retention period is required by applicable law). In principle, this means that we will retain your personal data for as long as you keep your Skicrown.eu account. Personal data related to product purchases are retained longer if it is necessary to comply with legal obligations (such as tax and sales laws, including for product quality liability purposes).
Your Rights Relating to Your Personal Data
You have the right to request: (i) access to your personal data; (ii) an electronic copy of your personal data (portability) and to have this information transmitted to another entity; (iii) correction of your personal data if it is incomplete or inaccurate; (iv) deletion or restriction of your personal data in certain circumstances provided by law. If we have obtained your consent to the processing of your personal data, you have the right to withdraw the consent at any time.
If you would like to request a copy of your personal data or exercise any other of your rights, please e-mail your request to us at contact@skicrown.eu
Opting Out of Direct Marketing
If you have a Skicrown.eu account, you can opt out of receiving our marketing communications by modifying your preferences in the Application or in the “my profile > account settings” section of our website. You can also opt out by modifying your electronic message subscriptions by clicking on the unsubscribe link or following the opt-out instructions included in the message. You can also contact us by using the contact details in the “Contact us” section.
Cookies and Pixel Tags
When you use our Application, including websites and online store, we will download and save certain information from your browser which may include your personal data. We use e.g. cookies and pixel tags to collect such data, which may include: (i) your IP address; (ii) unique cookie identifier, cookie information and information on whether your device has software to access certain features; (iii) unique device identifier and device type; (iv) domain, browser type and language selected, (v) operating system and system settings; (vi) country and time zone; (vii) previously visited websites; (viii) information about your interaction with our Platform, such as click analysis data, purchases and indicated preferences; and (ix) access times and referring URLs.
Information may also be collected via the Application and our websites by third parties using cookies, plug-ins and widgets. Such third parties collect data directly from your web browser and the processing of such data is subject to the policies of such third parties.
We use cookies and pixel tags to track the way our customers use the Application and our websites and to better understand our customers’ preferences (such as country and language choices). This enables us to provide services to our customers and improve their online experience. We also use cookies and pixel tags to obtain aggregate data about traffic and interaction in the Application and on our websites, and to identify trends and obtain statistics so that we can improve the Application and our websites. There are generally three categories of cookies used in the Application and on our websites:
You can change your cookie settings in the “Cookie settings” section at any time.
For a comprehensive and up-to-date summary of all third parties accessing your web browser (through our Platform or otherwise), we recommend installing a special-purpose web browser plugin. Additionally, you can choose to have your computer display a special warning each time a cookie is being sent, or you can choose to disable all cookies You can do this through your browser settings in each browser and device that you use. Browsers differ, so we recommend reviewing your browser's Help menu to find out about the correct way to modify your cookie settings. Disabling cookies may result in losing access to many features that make the Application and our websites run smoothly and in some of our services not functioning properly.
You can also adjust your advertising preferences on your mobile device at device level. For instance, to adjust your advertising preferences in iOS, go to Settings > Privacy > Advertising > Limit Ad Tracking. To adjust your advertising preferences in Android, go to Settings > Google > Advertising > Opt-out-of Ad Personalization.
USING the Application and Our Websites with Third-Party Products and Services
The Application and our websites enable you to interact with a range of other digital products and services. For instance, the Application can be integrated with third-party devices for activity tracking or social networks.
If you choose to connect your Skicrown.eu account with a third-party device or account, your privacy rights on third-party platforms will be governed by their respective policies. For instance, if you choose to share your Skicrown.eu activity on third-party social media platforms, the data maintained there will be governed by the policies of those platforms.
For your convenience or information, our Application may include links to other (third-party) websites and/or applications. Such external websites and applications are governed by their own privacy notices or policies, which we strongly encourage you to read. To the extent such linked websites or applications are not owned or controlled by us, we are not responsible for their content, any use of such websites or applications in any way, or the privacy practices of such websites or applications.
CHANGES to Our Privacy Policy
Applicable laws and our practices change over time. If we decide to update our Privacy Policy, we will post the changes in the Application and on our websites. If we make any material changes to the way in which we process your personal data, we will notify you, sufficiently in advance, or, where required by applicable law, request your consent to implementing such changes. We strongly encourage you to read this Privacy Policy and keep up to date with our practices.
QUESTIONS and Feedback
We encourage you to ask questions, make comments and voice your concerns relating to our Privacy Policy and our privacy protection practices.
If you wish to provide feedback or if you have questions or comments to make or wish to exercise your rights related to your personal data, please contact us via e-mail at: contact@skicrown.eu
If you contact us with a privacy complaint, we will exercise due care to address it in a timely and effective manner. You can also lodge a complaint with the relevant authority in your country of domicile.